Privacy
Policy
At Twice Loved, we are committed to protecting your personal information and ensuring your privacy as you shop for pre-loved fashion and support animal welfare. This policy outlines how we collect, handle, and use your data to provide a secure and transparent experience on our platform.
Operational Parameters
Data Collection
We collect essential identifier data, including names, contact details, and transaction histories, necessary to facilitate the circular fashion exchange and support animal welfare initiatives.
Use of Data
Information processed by Twice Loved is strictly utilized for order fulfillment, account management, and providing updates on community initiatives and animal welfare impact reporting.
Cookies
Our platform employs persistent and session-based cookies to enhance browsing performance, remember user preferences, and analyze anonymized site traffic to optimize our digital ecosystem.
Third-Party Services
Data may be shared with vetted partners including payment processors and logistics providers. We ensure all third parties adhere to rigorous data protection standards aligned with our values.
User Rights
Customers maintain the right to access, rectify, or request the erasure of their personal identifiers. Requests for data portability or restriction of processing are handled with immediate priority.
Data Security
We implement industry-standard encryption and secure server protocols to safeguard information from unauthorized access, ensuring the integrity of our community's personal data exchange.
Privacy Inquiries
If you have any questions or concerns regarding our Privacy Policy or your personal data, please don't hesitate to reach out. At Twice Loved, your data protection is our priority. Our dedicated support team typically responds to all privacy-related inquiries within two business days.